Helpline resources(Redirected from Helpline Resources)

Helpline resources are useful links and information for the Technology Helpline.

Summer Helpline resources

If you are looking for info that was here over the summer, please see Summer Helpline resources

Frequently used websites

• GTS Tools Page
• GReg Admin Page
• Schedule Source
• Finding a XBox's MAC address

Meeting Agendas

• Helpline Meeting Agendas
• Senior CA Meeting Agendas

Policies and procedures

Policies

• Attendance Policy

Procedures

• Paper Ordering for Labs
• Toner Cartridges for Labs
• Imaging machines
• Windows Faculty Cascade

Core Services

• Gustavus Subnets and VLANS
• Gustavus Network Switch Maps
• Wireless Status
• Sysadmin Instructions
• Move in survey lessons learned
• How to use IPTV
• Why we don't like special purpose accounts
• Power usage of various devices
• Google Calendar

GTS news

Can you tell from this graph when the Call of Duty update was released?

Around 5 years ago by Dan Oachs from Core Services

2019 Commencement Time Lapse Video

Around 5 years ago by Dan Oachs from Core Services

Campus Internet Connection Bandwidth Increase

Around 6 years ago by Dan Oachs from Core Services

Technology Helpline Hours during Thanksgiving Week

Around 6 years ago by Nicholas Sonsteby from User Services

Duo two-factor and GusMail enrollment

Around 6 years ago by Nicholas Sonsteby from User Services

Macintosh Software (Mojave)

Around 6 years ago by Nicholas Sonsteby from User Services

Concert Accessibility Enhancements

Around 7 years ago by Billy Visto from Web Services

Improved Search Suggestions

Around 8 years ago by Jerry Nowell from Web Services